PalC Networks, your trusted partner for comprehensive SONiC support services. With our expertise spanning in software development, test and validation, system integration, and L1/L2/L3 support, we are dedicated to delivering top-notch solutions and ensuring the success of your SONiC-based network infrastructure.
PalC Capabilities
Software Development:
- Customization, enhancement, and development of SONiC software features and functionalities.
- Proficient in modifying existing modules and creating new applications for SONiC.
- Adopting industry best practices and coding standards.
Test and Validation:
- Comprehensive testing and validation of SONiC deployments.
- Functional testing to ensure proper operation and adherence to specifications.
- Interoperability testing with various hardware platforms and network protocols.
- Performance testing for stability and optimization.
- Security testing to identify and mitigate vulnerabilities.
System Integration:
- Expertise in seamlessly integrating SONiC into existing network environments.
- In-depth knowledge of hardware platforms and vendor solutions for smooth interoperability.
- Design and implementation of scalable and high-performance SONiC deployments.
- Optimization of network protocols and configurations for efficient operation.
L1/L2/L3 Support:
- Comprehensive support services for SONiC-based networks.
- Troubleshooting and resolution of network issues.
- Configuration assistance for optimal SONiC performance.
- Performance monitoring and optimization for enhanced network efficiency.
- Ongoing maintenance and updates to ensure the smooth operation of SONiC infrastructure.
What is SONiC, and why is it important?
SONiC is an open-source network operating system that offers flexibility, scalability, and support for a wide range of network hardware. It is essential for modern data-center and IT infrastructures due to its modular design and ability to support various network protocols.
How does PalC Networks ensure the smooth operation of SONiC-based networks?
PalC Networks offers comprehensive support services, including customization, testing, integration, and ongoing maintenance, ensuring that your SONiC-based network operates efficiently and reliably.Â
What industries can benefit from PalC Networks' SONiC services?
PalC Networks provides SONiC solutions for a wide range of industries, including enterprises, data centers, service providers, and those requiring packet optical deployments with cost-effective solutions based on SONiC.
What hardware platforms does PalC Networks support for SONiC?
We support a variety of hardware platforms, including Accton AS5712-54X, Accton AS5812-54X, Accton AS7712-32X, and more, ensuring compatibility and optimal performance for your SONiC deployment.
What are the response times for different support packages?
Response times vary depending on the package. The Standard Package offers 1-hour response for Priority 1 issues, while the Premium Package provides a 30-minute response time for critical priority-1 issues.
How can I contact PalC Networks for SONiC support?
You can reach PalC Networks via our toll-free number at +1-888-823-3172 or email us at support@palcnetworks.com, or use our ticketing system for any support queries. Our team is ready to assist with your SONiC support needs.
Where can I find more information or resources about SONiC?
Visit our Knowledge Base for detailed articles and resources on SONiC support services.
What is the difference between the Standard and Premium support packages?
The Standard Package offers 8×5 support with defined response times, while the Premium Package provides faster response times and 24×5 support for non-critical issues.
What types of testing does PalC Networks offer for SONiC?
We offer a variety of testing services, including functional testing, interoperability testing, performance testing, and security testing, to ensure that your SONiC deployment is reliable and secure.
What is the process for customizing SONiC features?
PalC Networks customizes SONiC features based on your specific needs, enhancing existing functionalities or developing new modules to meet your network requirements.
How does PalC Networks handle security in SONiC deployments?
We conduct comprehensive security testing and implement robust security measures to protect your SONiC deployment from vulnerabilities and ensure data integrity. We will also hand out the detailed security report and compliance report to the customer which spans GDPR, HIPAA, TSC, NIST, PCIDSS.
What is SONiC?
SONiC (Software for Open Networking in the Cloud) is an open-source network operating system that provides a flexible, scalable platform for building modern network infrastructures.
How can PalC Networks customize SONiC for my specific needs?
Our team can customize, enhance, and develop SONiC software features tailored to your specific network requirements, ensuring optimal performance and functionality.