Welcome to the website (the “Site”) of PalC Networks, Inc. (“PalC,” “we,” “us,” or “our”). PalC Networks provides networking software and associated services to our customers (collectively, including the site, our “Services”).
PERSONAL DATA WE COLLECT
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:
Personal Data You Provide: We collect Personal Data when you submit information to us through our “Contact Us” page on the Site or register for our Services. The Personal Data collected during these interactions may vary based on what you choose to share with us, but it will generally include your name, email, organization, role, and phone number.
Personal Data We Collect Through Our Social Media Pages: We have or will have pages on social media sites like Twitter, LinkedIn, and YouTube (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Personal Data Processed on Behalf of Customers: In order to provide our Services, we collect, process, and analyze certain data on behalf of our customers. We process that information pursuant to our service agreements with our customers. We have no direct relationship with the individuals whose Personal Data we process on behalf of our customers (if any). If you are such an individual and would no longer like your data to be used by one of our customers that use our Services or you would like to access, correct, or request deletion of your data, please contact the customer that you interact with directly.
Personal Data We Receive Automatically From Your Use of our Services: When you visit, use, and interact with our Services, we may receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit our Services, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, etc.), and which browsers people use to access our Services (e.g., Chrome, Firefox, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:
Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
Device Information: Includes the name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
Usage Information: We collect information about how you use our Services, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.
Your Choices: On most web browsers, you will find a “help” section on the toolbar. Please refer to the help section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site. If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.
HOW WE USE PERSONAL DATA
We may use Personal Data for the following purposes:
- To provide our Services to our customers;
- To respond to your inquiries, comments, feedback or questions;
- To send administrative information to you, for example, information regarding our Services, and changes to our terms, conditions, and policies;
- To analyze how you interact with our Services;
- To maintain and improve the content and functionality of our Services;
- To develop new products and services;
- To prevent fraud, criminal activity, or misuse of our Services, and to ensure the security of our IT systems, architecture, and networks; and
- To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or other third parties.
Marketing: We may use your Personal Data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt-out of receiving emails by following the instructions contained in each promotional email we send you. In addition, if at any time you do not wish to receive future marketing communications, you may contact us. If you unsubscribe from our marketing lists, you will no longer receive marketing communications, but we will continue to contact you regarding the management of your account, other administrative matters, and respond to your requests.
SHARING AND DISCLOSURE OF PERSONAL DATA
In certain circumstances we may share your Personal Data with third parties without further notice to you unless required by the law, as set forth below:
Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, event management services, email communication software, and email newsletter services, advertising, and marketing services, payment processors, customer relationship management and customer support services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us.
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be shared in the diligence process with counter parties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
UPDATE YOUR INFORMATION
Please contact us if you need to change or correct your Personal Data.
Our Services are not directed to children who are under the age of 13. PalC does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to PalC through our Services please contact us and we will endeavor to delete that information from our databases.
LINKS TO OTHER WEBSITES
You use our Services at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error-free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via our Services or e-mail. Please keep this in mind when disclosing any Personal Data to PalC via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on our Services, or third-party websites.
In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Services, you may be unable to use those features. You can also contact us to ask us to update or correct your Personal Data.