Open Networking Experts for Future-Ready Ecosystems. Proven in Data Centers, Cloud, Telecom, and Enterprise Edge.

PalC Networks accelerates the shift to open, programmable infrastructure. With production-ready SONiC and disaggregated system integration, we help enterprises build scalable, autonomous, and future-resilient networks.

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Open Architecture. Vendor-Agnostic Infrastructure

Open networking, powered by the SONiC ecosystem enables flexibility, automation, and vendor choice. PalC transforms community innovation into production-ready deployments with hardened builds, validated platforms, and enterprise-grade support.

Vendor-Agnostic Freedom

Multi-vendor validation across whitebox platforms

Production-Ready SONiC

Hardened distributions, 500+ additional test cases

Future-Proof Scale 

400G/800G fabrics, EVPN-VXLAN overlays, streaming telemetry

System Integration Lifecycle

Disaggregated System Integration: From Design to Production SONiC.

PalC specializes in disaggregated system integration, ensuring SONiC-based architectures are validated, deployed, and sustained across the full lifecycle. Our approach turns upstream innovation into operational reality by delivering predictable performance, compliance, and long-term support. 

Netpro Deploy suite:

  • Seamless Implementation: Deploy your network with precision—hardware, software, and connectivity. 
  • Resident Engineering: On-site experts to guide you through every step of deployment. 
  • Full Integration: Ensure smooth compatibility with third-party apps for monitoring and management.   

Netpro Sustain suite:

  • Continuous Monitoring: Keep your network performing at its best with 24/7 oversight. 
  • Ongoing Management: Regular updates, security compliance, and performance tuning. 
  • Future-Proofing: Ensure your network evolves with continuous enhancements and support.   

System Integration Lifecycle

24/7 Tier 1 and Tier 2 TAC Service 

Pre-Deployment and Post-Deployment Support 

Level 3 (L3) Support for Community SONiC 

Resident Engineering Services 

Integration Support 

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SONiC Support Suite?

Contact us today to learn how our SONiC Support Suite can transform your business operations.

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What is the SONiC NetPro Support Suite?

The SONiC NetPro Support Suite is an all-in-one, comprehensive network support system offered by PalC Networks, designed to ensure your network operates at peak efficiency.

What services are included in the SONiC NetPro Support Suite?

The suite includes 24/7 Tier 1 and Tier 2 TAC services, pre-deployment and post-deployment support, L3 support for Community SONiC, resident engineering services, and integration support.

What are the different offerings under the NetPro Suite?

The NetPro Suite is divided into three offerings: NetPro Ready Suite (Strategic Planning, Custom Solutions, Architecture & Engineering), NetPro Deploy Suite (Seamless Implementation, Resident Engineering, Full Integration), and NetPro Sustain Suite (Continuous Monitoring, Ongoing Management, Future-Proofing).

How does the NetPro Ready Suite help in network planning?

The NetPro Ready Suite provides strategic consultation, customized software solutions, and network architecture design, laying a solid foundation for your network infrastructure.

What Can I expect from the NetPro Deploy Suite?

The NetPro Deploy Suite ensures precise deployment, including hardware and software integration, with on-site resident engineers to guide you through every step.

How does the NetPro Sustain Suite ensure long-term network performance?

The NetPro Sustain Suite offers continuous monitoring, regular updates, security compliance, and performance tuning to keep your network performing at its best.

What are the response and resolution times for the NetPro Support Suite?

Response and resolution times vary depending on the severity of the issue and the selected support package. P1 issues are addressed within 30 minutes under the Premium package.

Can I get 24/7 support for non-P1 issues?

Yes, with the Premium support package, you get 24×5 support for all non-P1 issues.

How can I upgrade my support package?

Contact our sales team at support@palcnetworks.com or use our support portal to request an upgrade.

Why should I choose PalC Networks for SONiC support?

PalC Networks stands as your trusted partner in SONiC support, delivering unmatched expertise, innovative solutions, and an unwavering commitment to excellence. Our NetPro Suite is designed to ensure that your network not only operates efficiently but achieves exceptional performance, offering you the assurance that your infrastructure is managed by skilled professionals. Discover more about our SONiC support services.